Sustainable Future Privacy Policy

At Sustainable Future, we value the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws.

1. Collection of Personal Information

We collect personal information solely for legitimate business purposes. The information we may collect includes, but is not limited to:

Contact Information: Name, address, phone number, email. Financial Information: Payment information required for billing our services. Business Information: Details about your company if you are working with us. Technical Information: IP addresses, browsing data, cookies, etc., collected when you use our website. Consent: We collect personal information with your consent. By providing your information, you agree to its use as outlined in this Privacy Policy.

2. Use of Personal Information

We use the personal information collected for the following purposes:

Service Delivery: To manage and fulfill contracts with our clients. Communication: To respond to inquiries and provide information about our products and services. Billing and Payments: To process financial transactions. Website and Service Improvement: To analyze website usage and improve the user experience. Legal Compliance: To meet legal and regulatory requirements. We are committed to using personal information only for legitimate purposes and in accordance with applicable laws.

3. Disclosure of Personal Information

We do not disclose your personal information to third parties without your consent, except in the following circumstances:

Third-Party Service Providers: We may share information with partners or vendors who help us deliver services (e.g., payment processing, website hosting). Legal Obligations: We may be required to disclose your personal information if mandated by law or to respond to legitimate government requests. Mergers or Acquisitions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We ensure that all third parties comply with applicable privacy laws and security standards.

4. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. When information is no longer needed, we securely destroy or anonymize it.

5. Security of Personal Information

We take appropriate security measures to protect your personal information from unauthorized access, loss, disclosure, or alteration. These measures include:

Access Controls: Limiting access to employees and vendors who need the information to perform their duties. Encryption: Protecting sensitive data during transmission over the internet. Monitoring: Regularly assessing our systems to detect and prevent data breaches. While we take reasonable precautions, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. Cookies are small files stored on your device that allow us to collect information such as your IP address and browsing habits.

Types of cookies we use: Essential Cookies: Necessary for the website’s functionality. Performance Cookies: Used to analyze site usage and improve its functionality. Marketing Cookies: Allow us to provide tailored content and advertisements. You can configure your browser to refuse or delete cookies, but this may affect some website functionalities.

7. User Rights

Under PIPEDA and other Canadian laws, you have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you. Correction: You have the right to correct any inaccurate or incomplete information. Withdrawal of Consent: You may withdraw your consent for the use of your personal information at any time, subject to legal or contractual restrictions. Deletion: You can request the deletion of your information, subject to legal obligations requiring its retention. To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Sustainable Future may transfer your personal information to service providers located outside of Canada. In such cases, we ensure that appropriate safeguards are in place to provide an equivalent level of protection as required by Canadian privacy laws.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal developments. Any changes will be posted on our website, and we will indicate the date of the latest update.

10. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@sustainable-future.ca

Address:
Sustainable Future
63 5e Avenue, Pincourt, Québec, J7W 5K8 Canada